A Data-Centred Approach to Brand Storytelling with Andres Lopez-Varela

A Data-Centred Approach to Brand Storytelling with Andres Lopez-Varela

the branding lab podcast

Tune in as we explore what it takes to build a truly strategic, heartfelt brand.


Developing A Data-Centred Approach to Brand Storytelling

By Yvonne Ivanescu

creating a sticky brand


There’s no point in embarking on a content strategy unless its impact can be measured. You can shape your brand story around quantifiable unique audience demand. If you do this then you are going to have a much better chance of cutting through the noise and getting people to do what you want them to do from a marketing and commercial standpoint instead of having a generic or non-specific kind of brand story. 

Your best customers come from your audience because they’ve been primed by your content in a way that sales messages simply cannot compete with.  

In this episode, Andrés and I talk about the importance of data in brand storytelling; the difference between customer and audience personas; the three questions that you need to ask when building your audience and how to best serve you audience depending on their customer journey. 


Andrés argues that with data you can create a brand story that is not so much about you but about your audience and how your brand aligns with their lives, their day-to-day priorities, their aspirations, objectives, hopes and desires.

The data moves your brand story from being about generic kind of principles, like, the world’s best technology brand or the world’s best winery. Instead it creates something very specific that can anchor your brand in a meaningful way and that your audience can latch onto. And so, if you have a data centred approach when you’re putting together your brand story, you are able to differentiate yourself and craft a much more interesting story. 

You will be able to press real life buttons, rather than those more kind of conceptual, generic ones. 

Let’s look at an example: A winery 🍷🍷

If you are opening a winery, you probably think that what is going to make you stand out is your wine region and your winemaking philosophy, but in reality, that’s pretty much the same strategy that all the wineries implement. There is nothing special about that. But what if you go deeper, what if you ask your audience why they love your wine. Ask them why are they coming to your specific winery? What are the things that make you unique in your audience’s eyes? This data makes the brand story real, tangible, and very specific.


There’s no point embarking on the implementation of that content strategy unless its impact can be measured. What you need to know is how to measure things. But what you really need to focus on is the combination of these two elements:

▶ branding activities

▶ direct response, such as commercial sales, promotional activities.

If you just do a brand activity on its own, then you’re going to end up with a really expensive hobby. However, if you are just focusing on performance-driven marketing, then nobody’s going to remember you and nobody’s going to differentiate you from competitors because there’s nothing to differentiate you other than the product that they bought once.

In this sense, what smaller brands and entrepreneurs should realize is not to be too hyper-focused. This hyper-focused lens might mean that they Because then they get into the customer persona and they’re like, no, this is exactly who I want. I don’t want anyone else. I’m not going to be sharing on this group or with these people because they don’t have a, B, C, D E I have all the traits that my customer persona has.


Once you’ve defined your customer personas, you should immediately develop your audience personas. Wait, what are audience personas? They are similar to your ideal customer BUT they may not be exactly the same. 

They may have some different attributes or values. They might be wildcards to a certain extent when it comes to them connecting with your brand, but they are related in the sense to that ideal customers. Instead of pointing to a person who is exactly the kind of person who is most likely to buy your product [customer persona] you are instead pointing to a group of people who are interested in a topic or subject matter that you or your product are an expert on, and in which you can provide leadership, guidance, and expertise.  

For example, your ideal customer may have ten traits, but a group of people in your audience may only have three of those ten traits, while another group may have six of those traits. When you serve a broader range of people there will be some crossover in terms of values and traits. 

Smaller brands and entrepreneurs should avoid being too hyper-focused on their ideal customer. 

You want to remember that your audience is interested in specific topics, and subject matter Yes, your customers will come from that audience, but also it’s very likely that there will be audience members who, although they won’t buy anything from you, they still can play a critical role in advertising your brand. For example, they can share your message or your content with their own communities — an endorsement can be just as valuable as a purchase. 


When conducting content demand research as a way of identifying a brand’s audience, Andrés asks three main questions:

▶ what are the questions and problems people are seeking answers for online? In other words, what are the challenges and obstacles that people are looking to overcome in their life related to your area of expertise/product? 

▶ what kind of content triggers my audience to complete the behaviors that are important to me commercially. Once you have a website or social media channels you can use analytics to understand what type of content resonates best with your audience. 

▶ what topics or areas of interest are valuable for my audience. This is where you want to go and look at the media sites, publisher sites, social media sites and follow content creators.

These three questions are valuable for any brand and for any business owner who wants to try to understand their audience beyond just understanding their customer.


Andrés and I dive a little deeper into these three questions and how entrepreneurs can really understand who is part of their audience, from a data-centered approach. We also look at two specific examples and chat about how brands can craft different messages depending on their customer journey. 

Hit play on the episode above for the full conversation on learning the importance of data in brand storytelling as well as a robust conversation on the importance of creating a customer persona AND an audience for your business. 


◼ Follow me on Instagram, Twitter, or LinkedIn

◼ Follow Andrés on LinkedIn or visit his website. 

◼ Listen to another episode: Finding Your Business Why Your Brand Purpose with Yulia Stark

How to Grow A Sticky Brand with Jeremy Miller

How to Grow A Sticky Brand with Jeremy Miller

the branding lab podcast

Tune in as we explore what it takes to build a truly strategic, heartfelt brand.


How to Grow A Sticky Brand

By Yvonne Ivanescu

creating a sticky brand


Do you have brand clarity? Are you able to to describe your business and what makes it unique in 10 words or less? And if you have simple clarity do you know how to amplify that message? How can you create a brand that people know and trust? 

How do you get to the point where people trust and like you and not just finding you through Google? 

In this episode, Jeremy and I talk about his origin story, specifically how re-branding his family business not only saved the business but rocketed it to success while also discussing simplifying your brand messaging, and a couple of principles of a sticky brand, including simple clarity. 


Jeremy’s origin story is unlike other brand strategists, so that is where we began. When Jeremy joined the family business as the director of sales and marketing of a recruiting company. And right off the bat, the first year working at his family’s company was one of the hardest years of this life. Why? In the business, everything that they were doing was from a sales perspective, which didn’t work. At one point it got so bad, that they had to implement this idea called pit time, which meant that Jeremy spent six hours a week on the phone cold calling, hoping to get lucky.

At the end of that year he said to his parents that if this is what it was going to be like working at the family business, he didn’t want to be part of it. It was at that point that his father gave him the best advice of his career. He said:

It is not about the business you’ve built. It’s about the business you are building

From that point onwards Jeremy decided to invest in branding. He studied their customers, the market, and studied his competitors. It was at that point that he realized that they didn’t have a brand.

Their recruiting company looked like a law firm or an accounting firm. They were indistinguishable from the masses. It was at that point that he didn’t have a sales problem, he had a brand problem.

And so he embarked on a journey. A branding journey. He learned everything he needed to in terms of branding and he re-branded his businesses. And within nine months, the business turned a corner and rocked into growth mode. It was so successful that even though the 2008/2009 recession crippled the economy, their business grew and they were able to sell the company in 2013.

Now that is the POWER OF BRANDING.


When Jeremy was re-branding his business, the hardest part was brand messaging, a concept he talks about in his book: Sticky Branding. 

The challenge that he faced was that he hated the word recruiter. So he kept on trying to come up with clever ways to describe their positioning. He’d use words like sales, talent agents, or search consultant – what he describes are wishy-washy terms. 

The problem with this is when he started to study their Google Ad Words campaign, he noticed that there was a set of common words that were coming into their website. People were googling “sales recruiter” and “Toronto” and it dawned on Jeremy. That was the language of his customers. And so in three words, he could describe exactly what his company was, which was: sales recruiter in Toronto.

And when he put sales recruiter Toronto on their website, their positioning and SEO took off. And it was that positioning alone that really drove much of their lead generation because it gave people a label on a file folder in their mind. They could categorize them, they could understand them and most importantly, they could search for them.

And so their referrals went up, their repeat customers went up, their credibility with clients went up, but also their search traffic grew exponentially. All of that, getting that brand message, and getting that brand positioning right ended up putting gas on the fire that allowed everything to take off. 


WHAT IS SIMPLE CLARITY? The ability to describe your business and what makes it unique in 10 words or less. And the key to this is simple.

Clarity is very different from say a unique selling proposition or an elevator pitch because the purpose of a USP or unique selling proposition is to catch somebody’s interest  like melts in your mouth, not in your hands or a diamond is forever. Nobody Googles phrases like that. They Google for categories.

And what’s happened since 2000 is Google. And the search engines have got us to think in categorical terms and they’ve actually changed the way we navigate the world. So when you think of what makes a brand sticky, it’s the ability to go to Siri and ask for it. And when you can do that, then you’re increasing the ability for somebody to understand you.

Now, it doesn’t mean that you’re telling the whole story or demonstrating what makes you remarkable, but it is the clarity of communication that actually makes the brand memorable.


Simple clarity is the foundation of everything. And once you’ve got that clarity of message, then the second question is: how do you amplify this? Jeremy calls this a first call advantage, which is how do you get your brand so that people (1) know you (2) like you, and (3) trust you so that they’re not necessarily just Googling for you.

You have a relationship with them. Let’s forget the big guys for a big, but let’s look at a small business, let’s say your favorite restaurant that you go to on a regular basis. They all have that one thing in common   their customers choose them first, but it’s bigger than that.

They think of them first; they refer them first; they come back and back again. They do that not because they have the best product or the best price, but because they know the brand, they like it, they trust it.  And when your customers know you like you and trust you, they will choose you first.

But this is very much a marketing challenge. It’s relationship building. 

How do we connect with people early and often so that when they have a need, they choose you first? This is part of the long game but it creates a huge competitive advantage because now you’re not just spending Google ad dollars trying to be in the path of the search every day.

What you are actually doing is creating a brand that people know and trust. That is worth significant dollars when it comes down to the connection and value that you have with your customers. 

Remember this. If you don’t want to compete based on price, then you need to create something different. 

Relationship building will create that stickiness that will overcome just pure differentiation.



Your brand is built, not at the point of transaction, but before somebody buys or after they buy it. Jeremy calls this concept the 3% rule, which says at any given time, 3% of your customers are buying the rest are not. And so this means you have two kinds of customers, you have active shoppers and inactive buyers.

And when you’re selling, you’re dealing with someone who is an active buyer. When you are branding, you’re dealing with inactive relationships, either prospects or future customers. It is important to have that separation because if you really want to drive the sales needle, then you’ve got to build those relationships early and often so that people know you like you and trust you.

And what you’ll see from a sales performance perspective is you’ll generate more leads and deals will close that much faster. They won’t be just kicking the tires and trying to validate if you’re the right brand for them.


Jeremy and I talk more about the Sticky Brand principles, looking at two interesting examples of brands in Canada that have focused on creating a community around their products, and then we discuss the difference between values that you believe in and ones that can provide your company a competitive advantage, finishing off with Jeremy’s #1 fatal branding mistake a business can make. 

Hit play on the episode above for the full conversation on principles of a sticky brand, strategic content, examples of how to create a community, and a conversation of the importance of brand values. 


◼ Follow me on Instagram, Twitter, or LinkedIn

◼ Follow Jeremy Miller on Twitter 

◼ Check out Sticky Branding, the website

◼ Listen to another episode: Finding Your Business Why Your Brand Purpose with Yulia Stark

Start with Strategy: Principles of a WildStory Brand

Start with Strategy: Principles of a WildStory Brand

the branding lab podcast

Tune in as we explore what it takes to build a truly strategic, heartfelt brand.


Start with Strategy: The Principles of a Wildstory Brand

By Yvonne Ivanescu


cGuess what, if your brand strategy is bad, it usually ends up showing up in your marketing. Are you wondering why you aren’t getting results on social media? Why your Facebook ads aren’t working? If you answered yes to the above question, then you probably have a brand problem. If your marketing isn’t working, or your content is not resonating with your audience, or if people are not clicking onto your website, then it’s time to reanalyze your brand strategy.


Marc Gutman is a storyteller, entrepreneur, adventure, and idealist. He’s also a friend of beer, coffee, water when waves, beaches, mountains, and snow. But most importantly, Mark loves stories today. Mark focuses his energy on Wild Story, the marketing agency for the arts, recreation, and entertainment industries.

In this episode, Marc and I talk about how every brand needs to start with strategy first; the importance of including your brand in your company culture; the power of authenticity, and the key branding question every business should ask. 


Let’s take a quick look at Apple and Samsung. In reality, there is no real difference between the two phones – you can text and stake photos. But what people are really buying is a way to differentiate themselves. 

This differentiation comes from brand attributes — questions such as: what is your core purpose, what do you stand for, what do you believe in, what is your voice and tone, who do you declare that you are for and against? 

Branding and brand strategy is becoming more important because it is becoming part of the conversation. People choose a brand, they enroll themselves into brands. Brand help defines who we are. Marc gives the example of the microphone is currently using, the Shure SM7B, and he chooses this mic because it is marketed as THE microphone that professionals and famous personalities use. And that brand messaged washed off onto him — he wanted to enroll and invest in that brand because he wanted to be part of that community and tribe. 

This is how brands must differentiate. Brands need to lean into qualities like their core purpose, their values, beliefs, what they stand for, etc. so that people can choose your brand and be part of your brand community.


Marc wants everyone to remember that all the big brands started somewhere. In the beginning, Walt Disney was just sketching cartoons. First and foremost, remember that all big companies started at the bottom. And so will you. All the big brands that entrepreneurs are comparing themselves against didn’t get to where they are overnight. They put in the work, and so must you.

The fundamental questions you must ask yourself: 

▶ Who are we for?

▶ What do we do?

▶ What is our backstory?

▶ What is our vision?

▶ What are our voice, tone, and personality?

▶ What is your why and purpose?

Don’t over-think it. Keep it simple. The last question might be the hardest to answer because entrepreneurs need to ask themselves the question: why do we exist beyond making money? 

That question is important because, according to Marc, there will be a lot of bad times. And during these bad times, entrepreneurs need something beyond the product that they are selling— something bigger than yourself to motivate you.


The second most important question that you need to focus on is: who are for? Your business exists to serve its customers. So who are your customers? What is their problem and how are you helping them solve that problem? As a brand, you need to know who you are for, and also who you are not for.


Let’s take the example of Patagonia, because, it’s doing everything right brand-wise. They know who they are and they know who they are not and from that, they have cultivated a strong and very loyal community. They’ve built a community around their brand. This loyal community is incredibly important because you have people who believe in your brand and who can look past some of the mistakes that you will make as a brand. Not only do they have this community but they are consistent and they are constantly showing up for their customers. If you think of brands as people, Patagonia is like your best friend who you love to have in your life — someone who is consistent, authentic, and reliable. They are not throwing you curveballs such as showing up one day as your best friend and then stabbing you in the back. 

But Patagonia knows who they are — they are consistent and repetitive across all channels. They talk about specific issues with a specific tone, and although this can constrain some of their creativity, they show up in a consistent way and they are extremely confident in who they are, who they serve, and their mission and values. 


▶ Start with Strategy

▶ Have a clear vision, mission, or greater purpose

▶ Culture = brand

▶ Create a Brand Manifesto

▶ Make the customer the hero of their own story

▶ Ask WHAT IF?

▶ Who are you?

▶ Never stop branding


Marc and I talk more about brand strategy, and we discuss in detail, the ten principles of a wild story brand, and how entrepreneurs need to be true to themselves while also remembering that branding is not a set it and forget but a life-long activity that will change and evolve as your brand grows over time. 

Hit play on the episode above for the full conversation on storytelling, strategic content, hiring a copywriter, and what you need to be able to produce branded content that your audience wants and needs. 


◼ Follow me on Instagram, Twitter, or LinkedIn

◼ WILDSTORY Manifesto – Download the FREE Manifesto Brand Builder 

◼ Follow Marc Gutman on Twitter or Instagram

◼ Listen to another episode: Finding Your Business Why Your Brand Purpose with Yulia Stark

The Art of Brand Storytelling with Cassandra Le

The Art of Brand Storytelling with Cassandra Le

the branding lab podcast

Tune in as we explore what it takes to build a truly strategic, heartfelt brand.


The Art of
Brand Storytelling

By Yvonne Ivanescu

What is brand storytelling? And what do you exactly need to know before you hire a copyrighting studio? Brand storytelling is when a brand or a business has a specific story that connects to their ideal audience and that allows them to use those stories to emotionally connect with their community. Why is it important? Well mainly because marketing in this day and age needs to incorporate a more emotional side — human-centered marketing.


Cassandra Le, the founder of the Quirky Pineapple Studio, a brand strategy, and copywriting studio. Cassandra has been creating content and experimenting with branding and social media. Since she was 13 years old. She and her team helped mission-driven service-based business owners, share their stories and create engaging content to help businesses grow their community

In this episode, Cassandra and I talk about the importance of brand storytelling; the difference between storytelling and brand messaging; and what businesses should know before they even think about hiring a copywriting studio.  


Brand Storytelling is pretty similar to a regular story,  a novel. It needs to be broken down into what Cassandra calls the story connection timeline, which has seven parts: 





▶ Resolution


▶ Epilogue

The prologue in a novel is setting the scene and giving people a little bit of backstory into what’s going to happen. It’s really just to give people a little bit of backstory into what’s going to happen. Cassandra, for example, has been creating content since she was 13, and that is part of her story but not her current story now because as humans our stories change and we evolve. 

The prologue sets up the scene of. The beginning of Cassandra’s story would probably be when she took blogging more seriously and started diving into actually creating strategic content or content to get affiliate ads or paid ads — it then evolved from there. 

After the beginning then you get to the middle, which is like the meatier side. This is when you’re in it. And you’ve figured out your why and you understand what you’re doing, who you’re helping, how you help.

And then there’s a conflict. Because all good stories have a conflict and that could be okay. Something happened in your life or within your brand journey that was a problem for you or your ideal clients. And then you found a solution for it.

For Cassandra conflict came after she realized that she was creating so much content to the point where she was burnt out and none of her content was necessarily strategic. So she came up with an editorial calendar and planning out her content based on marketing strategies and her quarterly goals. And with that came the resolution to her problem/her conflict. Her solution is what she now teaches to her clients — how to strategically create content. From there she moved into the transformation stage, which is what happened after the business boomed. 

And that kind of became the resolution to my problem, my conflict, which is now actually what I teach a lot of our clients, how to do, because they come in with so many ideas they’re overwhelmed and they’re looking for a solution. Which is a solution I created for myself. And then we get into the transformation stage, which is what happens after the business boomed.

Then there is the end. But don’t think of it as the end, but the epilogue, which is, your plans or vision for your business.


Strategic content doesn’t need to be anything too complicated. Strategic content has a purpose and makes your target audience take action on something. So this means there is a clear call to action and its purpose is to guide the audience member to make their own educated decision.

This all connects back to copywriting. 

It is not convincing someone. It is not manipulating someone. It is educating someone so that they can make the best decision for themselves. In the end, it really is about connected to brand strategy right into your brand storytelling. You need to understand all these pieces before you even consider writing or creating your first piece of marketing material. 


If you are creating content without a clear brand message, then most of the time. No matter how much content you produce, it will probably not convert unless you have awesome paid ads and funnels, and automation. But usually, only really big types of companies have this type of budget. If you do not have this type of budget then you need to rely on strong organic and strategic content. If you don’t have a clear brand message and communication strategy then no matter how much content you produce, it probably won’t connect to your audience in the way that you are want to because your message is unclear. 



Cassandra always tries to lay down the brand’s message first, which is a mission statement or, the goal purpose, the why of their brand, who they are, what they do, who they help, how they help, why they help. 

She then focuses on the story. This is because you can’t really shape or figure out the story that you want to tell until you understand what is the message that you want to actually share. 

Once you understand the brand message, it’s often followed by the story and an understanding of who your ideal clients are, what they need, what are their goals, their vision, and then the services or packages, programs, products that you offer. 


Cassandra and I talk more about strategic content and then we discuss what is the difference between hiring a content writer versus hiring a copyrighter and what you really need to look at and what are the type of questions you need to ask when trying to craft your brand message. 

Hit play on the episode above for the full conversation on storytelling, strategic content, hiring a copywriter, and what you need to be able to produce branded content that your audience wants and needs.  

The Importance of Color in Branding with Alison Engel

The Importance of Color in Branding with Alison Engel

the branding lab podcast

Tune in as we explore what it takes to build a truly strategic, heartfelt brand.



By Yvonne Ivanescu

Is color really that important in branding? According to this week’s guest, Alison Engels, YES it is. In fact, according to research compiled by Colorcom, consumers “make a subconscious judgment about a person, environment, or product within 90 seconds of initial viewing and that between 62% and 90% of that assessment is based on colour alone.”


Alison Engel is a quirky creative designer with a deep unfiltered love for typography, layout and web design. Her background is in personal fashion styling, but when she decided to return to her graphic design career, she wanted to bring in those principles of personal styling and merge the two worlds together. 

In this episode, Alison and I talk about colour theory; the overlap between branding and personal styling and why she chose her particular brand colors when launching her vegan delivery app, eat.life. 


When designing a brand, every element has a purpose and the color or the images you use, they only need to leave the person wanting more of you. For example, when you go home at the end of the night, after attending a party, you’re probably thinking about the people you met. And in that cause, you are probably remembering specific details.  

You’ll probably remember that guy who wore a really quirky shirt, that girl whose glasses were really cool, or, that person with the bright and quirky hair. If you translate that into branding, it’s exactly the same. You want people to remember you and to take away something from their experience with you. You want to stick in people’s mind because they remember certain things about you and your business. 

Today we are constantly bombarded with advertising on a daily basis, so you really need to capture and keep a person’s attention


As outlined by 99Designs, color theory “is both the science and art of using color. It explains how humans perceive color; and the visual effects of how colors mix, match or contrast with each other. Color theory also involves the messages colors communicate; and the methods used to replicate color.

There are many sides of color — cultural, religious, personal and even emotional. Colors can spark an emotion response, so when you are choosing your particular brand colours, it is important to think about the type of emotional response you’d like to your target audience to feel when they see your brand colors. And if you tie that back to the styling aspect, it’s all about being remembered. 

Known no one remembers the boring ones. No one remembers the Plain Jane. You need to be remembered and your brand needs to pop. You want to pop on the screen or pop on the page when someone is scrolling through Instagram, for example. So if you think about colors, 

And the truth is that each color can represent something different. There are three primary color/emotional categories to consider when selecting colors for design in marketing: warm, cool, and neutral.

Blue, greens, and purples are colors in the cool category and typically evoke emotions of professionalism, authority, and trust. This is why many corporations and financial institutions select cool colors in their branding. 

➡ Neutral colors are often used as secondary colors in branding or design. These colors include white, grays, browns, or black and can be used to “tone down” colors that may otherwise feel overpowering.

➡ Warm colors like bring emotions of joy, happiness, energy, and heat.

Let’s take the example of 🟥 🟥 🟥 — it’s quite a fierce color. It’s powerful. It is the color of blood and fire. The color is often associated with meanings of love, passion, desire, heat, longing, lust, sexuality, anger, danger … you get the point. It’s kind of important. And if you think about it in a real-life situation, you think about red carpet events. So if someone’s rolling out that red carpet, you know that important people around  instantly you’ve got an association. 

But let’s look at the cultural significance of red. In China, culture red represents joy, luck, and happiness. So that is where the spiritual and cultural aspects of color come in. In real life, a lot of brands use red in their branding: Netflix, Youtube, Virgin Airlines, and the American Red Cross.

Brands should also be wary of color pairings. Red-white, for example, evokes medical-related imagery, red-green is all about Christmas and red-yellow are the go-to colors of McDonald’s’.

In the end, it is important that you think about yourself as a brand, while also putting yourself in the shoes of your target market. Your brand needs to obviously attract your target audience. If you think about it in fashion terms, your vibes attracts your tribe.



who we are. | eat.life

eat.life is the world’s first vegan food delivery app. 

It is a new concept in today’s kind of world. You’ve got your key players, you’ve got your Uber eats, you’ve got your Glover, but nothing like eat.life exists out there. So when founders Alison and Craig decided to launch their business, they wanted to stand out — to get noticed. 

So the colors that they chose, might not be the kind of colors you would imagine when you think of vegan food. You probably thought green right? Well, the colors of the brand are yellow and black. Why? Well because of what those colors represent.

Branding is all about telling a story, and with those colors, Alison wanted to tell a story that was cheeky. Eat.life is meant to be a disrupter — edgy, slick, strong, and cool. They wanted to create something that would disrupt the market and go against the norm. 

So they eschewed the typical colors that are often paired with words like healthy and vegan. Instead they chose black and yellow. Why?  First off there is a bit of rebelliousness to black. It’s also got that kind of an underground feeling, and that’s exactly what eat.life is. It’s kind of more the rebellious kid on the block. It’s a little bit more underground and the smaller player. But small doesn’t mean I’m less effective. Then there is yellow. Yellow was choose because it is bold, energizing, playful and happy. It’s all about good vibes. 

In this way Alison 


Alison and I talk more about color, understanding that there are a number of things that you need to figure out before you move on to your brand identity and also talking about the importance of mood-boards or vision boards in crafting your visual identity.

Hit play on the episode above for the full conversation on marketing, messaging and more as we step into a new year.